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Learning and Development Innovations for Financial Services

Patricia E. Aquaro
Managing Director & Head of Risk & Professional Excellence

Patricia E. Aquaro is Managing Director and Head of Risk & Professional Excellence within Global Talent & Development at BNY Mellon. She is responsible for developing learning solutions to cultivate a strong risk culture and enhance the professional skills of employees across the company.

Previously, Ms. Aquaro was Credit Portfolio Manager for Broker-Dealers, Alternative Funds and Finance Companies in the Global Financial Services Credit Division. In 2007, she concluded a high-priority initiative for the division by establishing a central group to manage affiliate relationships across the institution and ensure compliance with Regulation 23 A & B, which governs transactions between a bank and its affiliates. She was also responsible for the integration of existing portfolios and new credit exposures resulting from the merger of The Bank of New York and Mellon Financial.

After completing the Bank’s formal credit training program, she joined Global Client Management and developed a new centralized credit underwriting function for the North American Banks Division. She subsequently implemented this model across all groups within Financial Institutions. Ms. Aquaro joined The Bank of New York Mellon in January 1996 through the acquisition of JP Morgan’s global custody business.

Ms. Aquaro is an active member of WIN, BNY Mellon’s Women’s Initiative Network, and a member of The Women’s Bond club. Previously, Ms. Aquaro served as a member of the Financial Institutions Portfolio Management Committee and as a Steering Committee member for BNY Mellon’s Tri-party Market Practices Reform Initiatives. For three consecutive years she served as the Co-Chair of the Annual Women United in Philanthropy Luncheon committee and also served as Secretary on the Board of Directors for CMCAS – Capital Markets Credit Analyst Society.

Ms. Aquaro earned her B.A. degree in Mathematics from Manhattan College and currently resides in Manhattan, New York.

Learning and Development Innovations for Financial Services

Matt Bertman
Director, Leadership and Organizational Development

Matt Bertman has been passionate about his work in in the field of talent management and leadership development for over 20 years. As an experienced Human Resource executive Matt has specialized in the areas of leadership development, succession planning, talent management and employee engagement. Matt currently holds of the position of Director, Leadership and Organizational Development for Amerisure Insurance Company where he is responsible for talent management strategies. Matt helped bring Amerisure’s Corporate University to fruition along with driving key strategic talent management and develoopment initiatives.

Prior to joining Amerisure, Matt held the position of National Director, Leadership Development for Pulte Homes where he managed the implementation of management development programs, in addition to creating and disseminating the organization’s training curriculum and e-learning capabilities. In addition, Matt established the Institute for Continuous Learning (ICL) at the time one of the premier corporate universities in the automotive industry. Matt also has served as a change management consultant for Ernst and Young.

Matt has been recognized by Chief Learning Officer Magazine's Learning Practice Awards as a recipient of their Leadership Award. Matt is the author of an ASTD (American Society for Training and Development) Info line entitled "How to Partner". He is also in the proposal stages of a book "Socrates Inc, Ancient Lessons of Management with his father Dr. Stephen Bertman.

Matt graduated from Michigan State University with a Bachelor's degree in American Public Affairs. He also received a Master's degree in Labor and Relations and Human Resource Management from Michigan State. Matt, his wife and three children reside in Farmington Hills, Michigan.

Learning and Development Innovations for Financial Services

Ben Betts
HT2 Labs

Dr. Ben Betts leads the passionate, high-performing team at HT2 Labs, the R&D company for Learning and Performance Technology.

A thought-leader in Learning Technology with more than 15 years experience, his doctorate broke new ground studying the impact of gamification on adult social learning.

He has authored and contributed chapters for four books in the last three years, published peer-reviewed academic papers and presented at TEDx.

Learning and Development Innovations for Financial Services

Declan Dagger, Ph.D.
Co-founder & CEO
EmpowerTheUser (ETU)

Fascinated by learning. Driven by research, innovation and a continuous curiosity and belief that there has to be a better way. Declan leads the strategic, commercial and operational growth of EmpowerTheUser.

One of the first researchers in the world in Personalized Learning, Declan received a Ph.D. scholarship from Intel in 2002 and completed his studies at Trinity College Dublin in 2005 at the age of 24. Declan then focused his efforts on commercializing this research on Personalized Simulation-based Learning, the birth of EmpowerTheUser. Declan’s research has produced over 20 peer reviewed publications and multiple awards.

Learning and Development Innovations for Financial Services

Ron Edwards
AVP, Talent Management

Ron Edwards is the Assistant Vice President of Early and Mid-Career Strategy at MassMutual, where he leads the company’s strategic efforts to attract, develop, engage, and retain high-potential early and mid-career talent. He has held various global HR leader roles across multiple disciplines including Organizational Development and Diversity. Most of his career however has been in Talent Management, where he has led Talent Development efforts in North America, Europe, Asia, and Australia.

An active member of his community, Ron has also served in leadership capacities for civic organizations, mostly focused on youth development. He has been recognized numerous times for his efforts, garnering recognition from Partnership for the Future, INROADS, and from the Greater Richmond Chamber of Commerce as the only 3-time Young Professional Workplace of the Year Award Finalist. Ron was also previously featured by the Richmond-Times Dispatch as a Notable Young Professional.

A native of Washington, D.C., Ron and his wife Tanisha have two kids, Quinton and Layla. Ron graduated Magna Cum Laude with a degree in Business Administration from Howard University, and holds a Senior Professional Human Resources (SPHR) designation.

Learning and Development Innovations for Financial Services

John Findlay

John is a founding partner of the gamification shop, Launchfire. Early on in life John showed promise in the non-existent field of gamification making games out of everything from homework to chopping wood.

Stuck with the unenviable task of training upper management to use SAP John discovered a professional use for his otherwise useless proclivity. He found that by morphing training courses into games he was able to get folks more engaged. At this point he knew he was on to something.

In 1999 John co-founded Launchfire where’s he’s helped design game-based training programs for company’s banking, telco and government clients

Learning and Development Innovations for Financial Services

Robert Fox
Director of North American Business Development

Learning and Development Innovations for Financial Services

Bernie Goldstein
Founder, Goldstein Professional Development
Formally with Legg Mason

Learning and Development Innovations for Financial Services

Zachary C. Green
Manager – Sales Learning & Development

Working from Alpharetta, GA, Zach Green manages the Learning & Development function for the Sales organization at E*TRADE. Having spent his formative years as a financial advisor with Edward Jones, Zach understands the mentality of sales people and emphasizes the inclusion of top sales talent in the development and marketing of training initiatives. His team of five high performing L&D Specialists work across three time zones and support over 500 individuals in nine unique roles with onboarding, launch support, and ongoing development while focusing equally on development, delivery, and evaluation. Zach maintains a CFP® designation and serves as adjunct faculty in online business programs for Liberty University and Washington State University. Winding down each busy week, Zach enjoys woodworking, fitness, and managing his small chicken farm in the Appalachian foothills.

Learning and Development Innovations for Financial Services

Debra Hamilton
SVP & Chief Learning Officer

Debra Hamilton is the SVP and Chief Learning & Development Officer at Fulton Financial Corporation. She has 25 years of experience in education, leadership development, change management, and professional development programs. Prior to joining Fulton, Debra was at the Children’s Hospital of Philadelphia where she built and managed CHOP’s leadership curriculum and executive coaching programs, including a variety of 360-feedback development initiatives and peer coaching models. She is currently responsible for developing a formalized process around talent and organizational development which includes identifying talent gaps within the organization, succession planning, leadership/high-potential development, performance management, and organizational capability development.

Learning and Development Innovations for Financial Services

Daniel Hinojosa
Senior Manager, PI L&D Transformation Architect / E2E Learner Experience
Fidelity Investments

Daniel Hinojosa is senior manager and transformation architect of Learning & Development in Fidelity’s Personal Investing division, which provides a full range of investment and financial planning services to millions of individual investors including wealth management, retirement planning and brokerage. He is a 19-year Fidelity Investments veteran who is passionate about inspiring better futures for clients and associates. As a transformation architect, Daniel has been focused on personalizing learning practices by transforming development experiences to enable meaningful connections for Fidelity’s associates and clients.

Learning and Development Innovations for Financial Services

Brian M. Jarvis
AVP, Learning Development Manager

Brian has worked in field of commercial banking for over 15 years. Starting in the field at Webster Financial in 2001 he transitioned to Learning & Development in 2011. After 10 years with Webster Financial Brian was recruited to come over to United Bank to help United enter the e-learning environment. In 2017 Brian moved United Bank into the blended learning environment and now oversees the Learning and Development departments’ entire curriculum library as well as their LMS. Brian also works very closely with marketing to create social media content and internal podcasts for communication. Certified in design from TD he has over 6+ years of Learning & Development experience both in financial services and technology companies. His mentor is Craig Hurty who ran shared services in Human Resources at Aetna for 18 years and now serves as United Bank’s Chief Human Resources Officer.

Learning and Development Innovations for Financial Services

Sharon Claffey Kaliouby
Head of Product Education

As the Head of Product Education Sharon leads, develops and implements a global learning and development strategy. In this role she builds institutional and individual capabilities as related to products, asset classes and investment themes; aligned with SSGA targeting distribution channels. She also designs curriculum to increase the effectiveness of distribution and investment management professionals in delivering key products and solutions to clients, consultants and prospects.

Previously, Sharon was the Head of Sales Academy Learning Partners for Thomson Reuters. In her role, she ensured consistent learning and sales enablement delivery globally, she managed Learning Partners in Europe as well as Asia where they were the regional advocates and supporters of learning activities; together they worked closely to build and refine Thomson Reuters induction programs, role-based learning and development curricula.

In the past, Sharon ran market strategy for Intellum, a private LMS and collaboration software provider, after having served as technical advisor for a firm developing an eLearning suite of governance and security modules. Previously, she served as SVP for Enterprise Ireland in an international sales role that helped Irish ‘Learning Solution’ companies increase revenue, networks and business partnerships through which she launched the Irish Learning Alliance. Sharon presents on learning topics at global industry conferences and facilitates discussions on innovation, globalization and women in learning. In 2007 Sharon received an 'Executive Certificate in Innovation and Strategy' from the MIT Sloan School of Management.

Sharon was also a two-time member of the USFA National gold medal women’s sabre fencing team.

Learning and Development Innovations for Financial Services

Bill Kennelly
Administrative Vice President - Banking Services
M&T Bank

Bill Kennelly is an Administrative Vice President at M&T Bank in Buffalo, NY where he has served over 10 years as a Senior Performance Consultant within the Corporate Learning and Development Division, and nearly 13 years as an Operations Manager in the Banking Services Division. In his Learning and Development role, Bill had direct responsibility for bringing advice, solutions and learning strategies to multiple business lines, in addition to managing the bank’s Learning Management application. In 2017 he contributed to the work of shaping and re-defining the Learning and Development department, and managing the change associated with that work. Bill has contributed to the creation of multiple enterprise and divisional training and leadership programs.

Currently, Bill serves in a leadership role focused on the transformational change of the payments environment, specially related to future design of Item Processing strategies for M&T.

Bill holds a Master’s degree from Niagara University in Educational Administration and Supervision, is an alumni of M&T's Management Development Program and currently serves as an Adjunct Professor in the College of Business Administration at Niagara University. Bill also holds his SHRM-SCP Certification.

Volunteer involvement includes serving on Niagara University’s College of Business Administration Advisory Board, and the Western New York United Way Campaign Committee.

Learning and Development Innovations for Financial Services

Austin Kenny
VP of Global Sales
EmpowerTheUser (ETU)

A results-driven executive, Austin brings a wealth of business development experience to EmpowerTheUser.

Prior to heading up sales at EmpowerTheUser since 2011, Austin worked on commercial projects he founded in close-loop payment systems and recreational arts in Ireland.

Having taught corporate training sessions himself Austin knows first hand just how difficult it is to keep learners engaged, measure performance improvement and return on investment. Convinced that the rate of innovation in simulation technology lags well behind that of other industries. Austin is passionate about solving business challenges with measurable benchmarked data. Making it easier to bring innovation and best assessment and training simulation practices to the world.

An energetic and enthusiastic simulation evangelist, Austin can be found at conferences around the world sharing the knowledge gained from working in this exciting area.

Learning and Development Innovations for Financial Services

Christa Landers
Vice President, Learning & Development Manager

Christa is a Learning & Development leader who focuses on the design and support of solutions that focus on learning initiatives within Abbot Downing, Wealth Investment & Fiduciary Services, Wealth National Sales, and Wells Fargo Investment Institute. In this role, she leads a team of talented, nationally dispersed learning professionals.

She joined Wells Fargo in 2005, and her experience includes the design and delivery of leadership and professional development training, along with leading learning & development teams in both the Online Customer Service and Wells Fargo Customer Connection organizations.

Christa has worked in the learning & development and human resource fields for more than 20 years. Prior to joining Wells Fargo, she worked at Macy’s, a division of Federated Department Stores. Christa’s most recent assignment at Macy’s included managing development programs for high-potential executives and executive trainees.

Christa earned her Bachelor of Arts degree in Business Administration, with a Marketing Emphasis, from California State University, Chico. Christa is certified to deliver DISC® and Motivators, Situational Leadership® II, Clifton StrengthsFinders™, Gallup Q12® and Real Colors®. She is a master certified Achieve Global trainer and earned her ROI Basics certificate from ASTD.

Christa resides in Lafayette, California.

Learning and Development Innovations for Financial Services

Joey Lynn Monaco
Associate Director of Technology-Based Learning

Joey Lynn Monaco has designed, developed and delivered training of all kinds for over twenty years, primarily for Big Four accounting firms. Joey is skilled in innovative instructional design, content curation, project management, client relationship management, technical troubleshooting and facilitation of in-person and virtual training session. She has been a member of KPMG’s technology-based learning solutions group in Montvale, NJ for nearly fifteen years. At KPMG, Joey consults with internal clients to transform non-interactive lectures into interactive learning experiences. Joey is particularly focused on curation and social learning strategy as well as design of learning games and immersive simulations. She holds a B.A. from Carnegie Mellon and an M.A. from the University of Connecticut. She has also completed extensive courseware on game design theory and the Octalysis framework. Joey has presented at various conferences on many topics, including a methodology for storyboarding complex immersive simulations and strategies for writing effective and believable dialog for immersive learning scenarios.

Learning and Development Innovations for Financial Services

Andra Popescu
Senior Advisory Consultant

Andra Popescu is a Senior Advisory Consultant with deep expertise in Change Management and Leadership Development practices. She’s spent over 7 years proving strategic, innovative, research-driven solutions for corporate executives in a variety of industries. Andra holds an Honors Bachelor of Sciences degree from McMaster University and an MBA with focus in Strategy and Brand Management from Ryerson University

Learning and Development Innovations for Financial Services

Sam Ransbotham
Associate Professor –Information Systems
Boston College
Guest Editor on Data & Analytics and Artificial Intelligence
MIT Sloan Management Review

Sam Ransbotham is an associate professor of information systems at the Carroll School of Business at Boston College, as well as guest editor for MIT Sloan Management Review’s Artificial Intelligence Big Ideas Initiative. In 2014, he was awarded an NSF CAREER Award for his analytics-based research in information security. His recent article, "Reshaping Business with Artificial Intelligence," provides baseline information on the strategies used by companies leading in AI, the prospects for its growth, and the steps executives need to take to develop a strategy for their business. Sam was awarded one of eleven inaugural Google and WPP Marketing Awards to support research into how online media influences consumer behavior, attitudes, and decision-making. He received his PhD, MSM, and BChE degrees all from the Georgia Institute of Technology.

Learning and Development Innovations for Financial Services

Curt Redden
Global Director of Talent Development

Curt Redden currently leads Global Talent Development for UPS Capital. For more than 25 years, he has studied and helped drive success in sales, leadership, and employee engagement. He is a Certified Professional in Learning and Performance, and a certified Master Trainer and Performance Improvement specialist with the Association for Talent Development. Curt has a Master’s in Business Administration with an emphasis in human resource management, and remains a sought after speaker, coach, and trainer to support higher levels of employee engagement, leadership development, and success principles in business and life. Curt is the author of 3 books on sales and leadership excellence. His most recent work, Going Primal, A Layered Approach to Creating the Life You Desire is focused on helping anyone discover and leverage their passions in their work. As someone who has gone through this process himself, Curt is passionate about helping people connect their passions with their natural talents and strengths so that they may achieve the success they deserve!

Learning and Development Innovations for Financial Services

Sandy Rezendes
Chief Learning Officer

Learning and Development Innovations for Financial Services

Andrew Shields
Learning Solutions Manager

Andrew Shields has over twenty years of experience in systems and soft skills learning and development, performed within a variety of public and private industries including telecommunications, consulting services, audit and advisory, finance, insurance, wellness, government, non-profit, and e-commerce. Andrew’s first job was as a marketing specialist with a commodities trader in his home town. While working in the marketing department at Provident Mutual, he transitioned into corporate training. Andrew has been with KPMG’s technology-based learning solutions group for almost nine years, providing guidance on and managing web-based delivery learning solutions projects.

Andrew’s training skill set includes instructional design, project management, facilitation, instruction, and specialization in the creation of distance learning training courses and objects for web-based training, simulations, online help, and synchronous online delivery. Andrew was one of the pioneers utilizing virtual classroom tools to deliver virtual training sessions. He has also held several key roles as an eLearning expect outside the workplace, including being the Leader for the D.C. Metro ASTD Learning Technologies special interest group and as a member CompTIA’s SME Technical Advisory Committee (CSTAC) (2008-2010). He graduated from the Pennsylvania State University with a BS in Advertising and a minor in Business Administration. He completed the Master Trainer Program in Ferney-Voltaire in France, and holds several eLearning-related certificates.

Learning and Development Innovations for Financial Services

Davis Snelus
Head of the Americas

David began his career in publishing and events in London in the late 90’s before moving in to the financial training arena with DC Gardner Training in 2003. Following a successful period managing clients across Europe and Africa, David was asked to establish DC Gardner Training’s Americas office in New York in 2005 where he built a successful tailored training business delivering programs for many of the world’s largest banks and financial institutions. In 2014, David joined Fitch Learning with responsibility for business development across the Americas and as of August 2017, has been heading up the Americas region across all lines of business

David grew up in Edinburgh, Scotland, attained his Bachelor’s degree in York, England before moving to London. He has been a resident of New York since 2005.

Learning and Development Innovations for Financial Services

Andrew Temte PhD, CFA
Kaplan Professional

Andrew Temte, PhD, CFA, is president of Kaplan Professional, a division of Kaplan, Inc. As president, Dr. Temte oversees and leverages assets, capabilities, and talent across Kaplan’s global footprint. Kaplan Professional offers a large portfolio of professional development programs and helps individuals earn industry-recognized licensures, certifications, and designations. Based in La Crosse, WI, KPE maintains operations throughout the United States, United Kingdom, Australia, Singapore, and Hong Kong.

In addition to his current role, Dr. Temte has served in the following professional positions:

  • Dean of Kaplan University School of Professional and Continuing Education
  • Interim President of Mount Washington College
  • President of Kaplan University College of Business and Technology

Outside of his professional career, Dr. Temte serves on the Board of Directors for the University of Wisconsin-La Crosse Foundation, his alma mater. He and his wife Linda, are also active in numerous fundraising events and committees in the community.

Dr. Temte started his professional education career in 1990, working with Dr. Carl Schweser to build Schweser Study Program into the leader in CFA exam review. Upon the acquisition of Schweser Study Program by Kaplan, Inc. in 1999, Dr. Temte assumed leadership of the Kaplan Schweser organization. Under his direction, Kaplan Schweser became a leading global provider of innovative, efficient, and effective financial education solutions.

Learning and Development Innovations for Financial Services

Carol Tringali
Director of Enterprise Compliance Training

Carol Tringali leads Enterprise Compliance Training for Fidelity Investments. She works with Compliance Executives and Program Owners to ensure compliance training, awareness campaigns, and communication resources effectively mitigate risk and address regulatory requirements.

After spending more than 20 years leading employee development initiatives at Thomson Reuters, Carol has spent the last 2+ years at Fidelity Investments creating and executing an effective, engaging and differentiated enterprise-wide compliance training strategy. While this new strategy continues to effectively address risk and regulatory requirements, it also:

  • Enhanced the participant experience by leveraging emerging authoring tools and responsive design
  • Significantly reduced training time
  • Dramatically improved satisfaction scores
  • Eliminated duplication of effort and content
  • Implemented ongoing formal, data driven training needs analysis
  • Aligned training objectives to compliance metrics, and
  • Piloted a pre/post testing approach to measure effectiveness

By successfully socializing the new compliance training strategy with senior leaders and compliance program owners, Carol and her high-performing team, have been able to make substantial design improvements to regulatory required marquee training programs, evolve compliance onboarding for newly hired associates, and institute annual scenario-based refreshers for tenured employees.

Learning and Development Innovations for Financial Services

Christine Troianello
VP, Talent Development-Legal, Compliance, Business Ethics & External Affairs

Christine Troianello leads Talent Development and Learning for Prudential’s Law, Compliance, Business Ethics and External Affairs team where she leads talent development and drives initiatives in:

  • Learning culture and strategy
  • Leadership and professional development
  • Diversity and inclusion education
  • Intern and rotational programs
  • Multi-generational team learning
  • Change management

Before joining Prudential Christine led enterprise-wide global learning and organizational development at AT&T, Alcatel-Lucent, Avaya and Research In Motion. Earlier in her career, she coached executives and developed and facilitated women’s leadership development programs.

Christine holds an MA in Industrial and Organizational Psychology and a BA in French and German. She also completed a Wharton Executive Development program in Marketing. She shared her women’s leadership experience and competency as a contributing author in “How Women are Transforming Leadership”, a leadership book by Mary Lou Dècosterd.

Learning and Development Innovations for Financial Services

Curtis Twombly
Manager, Compliance Education

Curtis is a proven performance consultant and a senior learning leader with over 15 years of experience in the financial services industry. Since 1996, Curtis has enabled Charles Schwab & Co., Inc., Wachovia Securities and Wells Fargo to achieve results through educating their workforce, implementing change initiatives and driving performance improvement initiatives. While working for Charles Schwab & Co., Inc., he directly supported the transformation of Schwab's workforce from a transactional service provider to an advice driven consultative selling organization. While at Wells Fargo, he led the skill development and change management efforts necessary to establish an integrated wealth model and to install a team-based contact management system. While at Wachovia Securities, which is now Wells Fargo Advisors, Curtis has been involved with the skill development, change management and performance improvements for initiatives that include two large scale mergers, transition of transactional based advice to an advisory-based model and the implementation of a corporate university.

After growing up and starting his career in Phoenix, Arizona, Curtis currently lives in St. Louis, MO. Along with his partner Susan and children, Lauren and Christopher, he spends his non-working hours enjoying the outdoors, cooking, movies and hanging out with friends. Curtis is also involved in consulting a local public school district, leading a Boy Scout troop and advising 6th graders at his church.

Learning and Development Innovations for Financial Services

Grant Velie
Director of Learners' Experience & Technology

Grant Velie is the Director of Learner Experience and Technology with the award-winning University of Farmers®. Supporting both internal employees and exclusive agents, his focus is on driving a more personalized, meaningful, and relevant experience for learners. Over the past 12 years within Learning and Development, his experience has spanned contact-center onboarding, sales and service training, and leadership development, with roles spanning facilitation, and design. He is also the recipient of industry recognitions, including Learning 2010's 30 under 30 (Elliott Masie) and Training magazine’s 2013 Emerging Training Leaders.

Grant holds a Bachelor’s degree in Psychology, as well as a Master of Science degree in Administration – Leadership.

Learning and Development Innovations for Financial Services

Kacie Walters
VP, Manager, Strategic Programs & HR Talent Management

Kacie joined Northern Trust in April 2015 as VP, Strategic Programs, in Enterprise Learning & Development. She has 18 years’ experience in the fields of Learning, Organizational Development and Knowledge Management. Kacie leads a small, global team and is responsible for building a global corporate university to organize all learning across Northern Trust along with implementing a new Learning Management System, managing our global Onboarding strategy, leading our client education efforts for our top-tier clients and creating global Mentoring and Career Development programs.

Prior to coming to Northern Trust, Kacie spent her career leading Learning & Development, Knowledge Management and Communication teams for Forsythe Technology, GE Healthcare Advisory Services, Aon Hewitt and General Growth Properties. Most notably, she built 4 knowledge management functions from the ground up, launched 3 enterprise-wide employee portals, led many technology change management efforts to increase adoption and managed the creation of countless sales, business and management training programs to help groups achieve their goals.

She has consulted with a wide variety of organizations and cultures including private, public and start-up corporations, government, and non-profit organizations and has built learning and knowledge-sharing strategies that have global reach for groups from 200 – 25,000 employees. She is passionate about ensuring people have the skills, tools and desired culture they need to work effectively and collaboratively and stay engaged.

Kacie graduated from Indiana University with a B.A. in Political Science and from University of Illinois with a M.A. in Communication. She is certified in Organizational Development, Instructional Design, Knowledge Management and Project Management. She supports a number of local Chicago non-profits focused on building community through storytelling.


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MARCH 2018

Training and Development Innovations for Financial Services

MARCH 2018

Training and Development Innovations for Financial Services

Training and Development Innovations for Financial Services

Training and Development Innovations for Financial Services

MARCH 2018

Training and Development Innovations for Financial Services

Training and Development Innovations for Financial Services

Training and Development Innovations for Financial Services

Training and Development Innovations for Financial Services

Training and Development Innovations for Financial Services